Pladay Help Center

No. Pladay works fully without an account and keeps everything on your device. Create a free account when you want sync between devices, backups, Pladay Cloud AI or sharing.

Android: Google Play (or the APK on our download page). Windows: the signed installer or portable ZIP. iPhone/iPad and Mac: open pladay.com/app in Safari and choose “Add to Home Screen” / “Add to Dock”. All versions share the same account. See Download.

Type naturally — “dentist tomorrow 3pm #health” sets the date, time and tag for you, in 12 languages. Press N on a keyboard, use the + button, the Android home-screen shortcut, or Ctrl+Shift+Space in the Windows app.

Yes. Pladay is local-first: you can read and edit everything offline, and changes sync automatically when you are back online. If the same item was edited on two devices, each field keeps the most recent change.

1. Check that you are signed in to the same account on both devices (Settings → Account).
2. Look at the cloud icon in the header: it shows offline or sync errors.
3. Modules set to “This device only” (📱) and sensitive modules without sync consent never leave the device — switch them to ☁️ in the module header.
4. Still stuck? Send feedback from the app or write to us with the time and devices.

Settings → Data → Export: JSON (everything), CSV (spreadsheets), Markdown (notes) or a ZIP with your files. Signed-in users can also download the server copy. Your data is always yours.

Synced data is backed up daily (encrypted with AES-256-GCM, kept 30 days daily and 12 months monthly). Data on a device that is not signed in exists only on that device — export it regularly or sign in.

1. Allow notifications for Pladay when asked (or in Settings → Notifications).
2. Android: allow notifications for the Pladay app and turn off battery optimisation for it (Settings → Apps → Pladay → Battery → Unrestricted).
3. Windows: keep Pladay running in the tray and allow its notifications in Windows Settings → System → Notifications.
4. Check “quiet hours” in Pladay’s notification settings.
5. Signed-in users also get reminders when the app is closed (web push).

On the sign-in screen choose “Forgot password?” to get a reset link (valid 30 minutes). Verification links are valid 48 hours — check your spam folder, or request a new one in Settings → Account. If you signed up with Google, Naver or Microsoft, sign in with that button instead.

In the app: Settings → Account → Delete account and confirm. Everything is deleted immediately and web and Google Play subscriptions stop renewing. Without the app, sign in at pladay.com/app or e-mail us. Details: Delete your account.

Only you, unless you share something. We don’t sell data or show third-party ads. Sensitive modules (health, cycle, medical) stay on your device unless you turn on their sync. Read the Privacy Policy.

No. Korean cards buy a 1-month, 3-month, 6-month or 1-year pass with one payment, so there is nothing to cancel. We remind you by e-mail 7 days and 1 day before it ends, and an extension is added after the time you have left. Within 7 days of payment and if you haven't used Pro features, you can withdraw for a full refund right in the payment history on the upgrade screen; after using Pro it is not refundable. PayPal and Google Play subscriptions renew automatically and are cancelled where you bought them.

Both unlock the same Pro plan on all your devices. Inside the Android app installed from Google Play you pay with Google Play; on the web you pay with a card (Korea, via PortOne) or PayPal. Manage and cancel the subscription where you bought it.

• Web: Settings → Pladay Pro → Cancel. You keep Pro until the end of the paid period.
• PayPal: also possible in your PayPal account (Automatic payments).
• Google Play: Play Store → profile icon → Payments & subscriptions → Subscriptions → Pladay → Cancel.

Within 7 days of payment and without having used Pro features you get a full refund: e-mail projectteamforyou@gmail.com with your account e-mail and payment date (web purchases are refunded within 3 business days). Google Play purchases can also be refunded through Google Play (Order history → Request a refund). Details in the Terms.

Accounts created before October 26, 2026 (KST) keep Pladay Pro free for life, with a fair-use AI limit. Nothing to cancel — you are never charged.

Make sure you are signed in to the account you paid with, then open the upgrade screen — it restores purchases automatically (Google Play purchases too). Still not active after a few minutes? E-mail us with the order ID.